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Student Complaint Information by State and Agency


States & TerritoriesAgency NameLink to and/or Information about the State Complaint Process as required by - An institution described under , , and is legally authorized by a State if the State has a process to review and appropriately act on complaints concerning the institution including enforcing applicable State laws.....
AlabamaAlabama Commission on Higher Education - Office of Institutional Effectiveness and Planning

For Alabama’s public institutions, contacts are posted to the website.

Alabama Commission on Higher Education's

ACCS Private School Licensing Division — *Note: Complaints for out-of-state institutions are referred to the ACCS Private School Licensure.
AlaskaAlaska Commission on Postsecondary Education
American Samoacan Samoa Department of Education (Utulei)can Samoa Department of Education (Utulei)
ArizonaArizona State Board for Private Postsecondary Education
ArkansasArkansas Department of Higher Education
CaliforniaBureau for Private Postsecondary Education

For institutions regulated by BPPE:

For out-of-state institutions not subject to BPPE:

ColoradoColorado Department of Higher Education and Private Occupational Schools
ConnecticutThe Office of Financial and Academic Affairs for Higher Education
DelawareDelaware Department of EducationThe Student Complaint Policy offered is only for purposes of SARA. No other student complaint policy is found on the website.
District of ColumbiaHigher Education Licensure CommissionFAQ for Students indicates that complaints may be submitted to the HELC by "clicking here", but there is no hyperlink. A public complaint webpage was found here:
Federated State of Micronesia not found
FloridaCommission for Independent Education-Department of Education
GeorgiaGeorgia Nonpublic Postsecondary Education Commission
Guam not found
HawaiiHawaii Post-Secondary Education Authorization ProgramFor some reason, website links are routed to the homepage . See the drop-down for "About", Hawaii Post-Secondary Education Authorization Program (HPEAP). From that page look at drop-down under forms to see Student Forms. The Student Complaint Process is found there.
IdahoIdaho State Board of Education
IllinoisIllinois Board of Higher Education
IndianaIndiana Department of Workforce Development Scroll down the page.
Indiana Commission of Higher Education
IowaIowa College Student Aid Commission
KansasKansas Board of Regents
KentuckyKentucky Council on Postsecondary Education
Kentucky Commission on Proprietary Education
LouisianaLouisiana Board of Regents
Proprietary Schools
MaineMaine Department of Education, Office of Higher Education ServicesOnly SARA complaint process could be found on the higher education agency website.
MarylandMaryland Higher Education Commission (Scroll down to complaint process and form pdfs.)
MassachusettsOffice of Private Occupational School Education
Massachusetts Department of Higher Education
MichiganMichigan Department of Labor & Economic Opportunity
MinnesotaMinnesota Office of Higher Education
MississippiMississippi Commission on College Accreditation
Commission on Proprietary School and College Registration
MissouriMissouri Department of Higher Education
MontanaMontana University System, Montana Board of Regents
NebraskaNebraska Department of Education, Private Postsecondary Career Schools
Nebraska Coordinating Commission for Postsecondary Education
NevadaNevada Commission on Postsecondary Education Note the Student Complaint under forms on right-hand side.
New HampshireDepartment of Education, Division of Higher Education, Higher Education Commission
New JerseyNew Jersey Department of Labor and Workforce Development, Center for Occupational Employment Information Look under Information for Students for the Student Conflict Resolution Form (Complaints)
Office of the Secretary of Higher Education
New MexicoNew Mexico Higher Education Department
New YorkOffice of College and University Evaluation
Adult Career and Continuing Education Services
North CarolinaThe University of North Carolina System
The North Carolina Community College System (Office of Proprietary School Services)
North DakotaNorth Dakota State Board for Career and Technical Education
North Dakota University System This complaint process appears to be applicable for institutions not participating in reciprocity through SARA as well as SARA-participating institutions.
Northern Mariana Islands not found
OhioOhio Department of Higher Education
Ohio State Board of Career Colleges and Schools
OklahomaOklahoma State Regents for Higher Education
Oklahoma Board of Career and Technology Education
Oklahoma Board of Private Vocational Schools
OregonHigher Education Coordinating Commission
PennsylvaniaDepartment of Education
Puerto RicoPuerto Rico Council on Education

It appears that this process can be used more broadly than to just address SARA participating institutions.

Republic of Palau not found
Republic of the Marshall Islands not found
Rhode IslandRhode Island Board of Governors for Higher Education
South CarolinaSouth Carolina Commission on Higher Education
South DakotaSecretary of State (South Dakota Attorney General) - this is a broad complaint form not just to address postsecondary institutions.
TennesseeTennessee Higher Education Commission
TexasTexas Higher Education Coordinating Board
U.S. Virgin Islands not found
UtahUtah Division of Consumer Protection
VermontVermont State Board of Education
VirginiaPrivate & Out-of-State Postsecondary Education, State Council of Higher Education for Virginia
WashingtonWashington Student Achievement Council
Washington Workforce Training and Education Coordinating Board
West VirginiaWest Virginia Higher Education Policy Commission
West Virginia Council for Community & Technical College Education
WisconsinWisconsin Educational Approval Board
WyomingWyoming Department of Education