States & Territories | Agency Name | Link to and/or Information about the State Complaint Process as required by - An institution described under , , and is legally authorized by a State if the State has a process to review and appropriately act on complaints concerning the institution including enforcing applicable State laws..... |
---|---|---|
Alabama | Alabama Commission on Higher Education - Office of Institutional Effectiveness and Planning | For Alabama’s public institutions, contacts are posted to the website. Alabama Commission on Higher Education's |
ACCS Private School Licensing Division | — *Note: Complaints for out-of-state institutions are referred to the ACCS Private School Licensure. | |
Alaska | Alaska Commission on Postsecondary Education | |
American Samoa | can Samoa Department of Education (Utulei) | can Samoa Department of Education (Utulei) |
Arizona | Arizona State Board for Private Postsecondary Education | |
Arkansas | Arkansas Department of Higher Education | |
California | Bureau for Private Postsecondary Education | For institutions regulated by BPPE: For out-of-state institutions not subject to BPPE: |
Colorado | Colorado Department of Higher Education and Private Occupational Schools | |
Connecticut | The Office of Financial and Academic Affairs for Higher Education | |
Delaware | Delaware Department of Education | The Student Complaint Policy offered is only for purposes of SARA. No other student complaint policy is found on the website. |
District of Columbia | Higher Education Licensure Commission | FAQ for Students indicates that complaints may be submitted to the HELC by "clicking here", but there is no hyperlink. A public complaint webpage was found here: |
Federated State of Micronesia | not found | |
Florida | Commission for Independent Education-Department of Education | |
Georgia | Georgia Nonpublic Postsecondary Education Commission | |
Guam | not found | |
Hawaii | Hawaii Post-Secondary Education Authorization Program | For some reason, website links are routed to the homepage . See the drop-down for "About", Hawaii Post-Secondary Education Authorization Program (HPEAP). From that page look at drop-down under forms to see Student Forms. The Student Complaint Process is found there. |
Idaho | Idaho State Board of Education | |
Illinois | Illinois Board of Higher Education | |
Indiana | Indiana Department of Workforce Development | Scroll down the page. |
Indiana Commission of Higher Education | ||
Iowa | Iowa College Student Aid Commission | |
Kansas | Kansas Board of Regents | |
Kentucky | Kentucky Council on Postsecondary Education | |
Kentucky Commission on Proprietary Education | ||
Louisiana | Louisiana Board of Regents | |
Proprietary Schools | ||
Maine | Maine Department of Education, Office of Higher Education Services | Only SARA complaint process could be found on the higher education agency website. |
Maryland | Maryland Higher Education Commission | (Scroll down to complaint process and form pdfs.) |
Massachusetts | Office of Private Occupational School Education | |
Massachusetts Department of Higher Education | ||
Michigan | Michigan Department of Labor & Economic Opportunity | |
Minnesota | Minnesota Office of Higher Education | |
Mississippi | Mississippi Commission on College Accreditation | |
Commission on Proprietary School and College Registration | ||
Missouri | Missouri Department of Higher Education | |
Montana | Montana University System, Montana Board of Regents | |
Nebraska | Nebraska Department of Education, Private Postsecondary Career Schools | |
Nebraska Coordinating Commission for Postsecondary Education | ||
Nevada | Nevada Commission on Postsecondary Education | Note the Student Complaint under forms on right-hand side. |
New Hampshire | Department of Education, Division of Higher Education, Higher Education Commission | |
New Jersey | New Jersey Department of Labor and Workforce Development, Center for Occupational Employment Information | Look under Information for Students for the Student Conflict Resolution Form (Complaints) |
Office of the Secretary of Higher Education | ||
New Mexico | New Mexico Higher Education Department | |
New York | Office of College and University Evaluation | |
Adult Career and Continuing Education Services | ||
North Carolina | The University of North Carolina System | |
The North Carolina Community College System (Office of Proprietary School Services) | ||
North Dakota | North Dakota State Board for Career and Technical Education | |
North Dakota University System | This complaint process appears to be applicable for institutions not participating in reciprocity through SARA as well as SARA-participating institutions. | |
Northern Mariana Islands | not found | |
Ohio | Ohio Department of Higher Education | |
Ohio State Board of Career Colleges and Schools | ||
Oklahoma | Oklahoma State Regents for Higher Education | |
Oklahoma Board of Career and Technology Education | ||
Oklahoma Board of Private Vocational Schools | ||
Oregon | Higher Education Coordinating Commission | |
Pennsylvania | Department of Education | |
Puerto Rico | Puerto Rico Council on Education | It appears that this process can be used more broadly than to just address SARA participating institutions. |
Republic of Palau | not found | |
Republic of the Marshall Islands | not found | |
Rhode Island | Rhode Island Board of Governors for Higher Education | |
South Carolina | South Carolina Commission on Higher Education | |
South Dakota | Secretary of State (South Dakota Attorney General) | - this is a broad complaint form not just to address postsecondary institutions. |
Tennessee | Tennessee Higher Education Commission | |
Texas | Texas Higher Education Coordinating Board | |
U.S. Virgin Islands | not found | |
Utah | Utah Division of Consumer Protection | |
Vermont | Vermont State Board of Education | |
Virginia | Private & Out-of-State Postsecondary Education, State Council of Higher Education for Virginia | |
Washington | Washington Student Achievement Council | |
Washington Workforce Training and Education Coordinating Board | ||
West Virginia | West Virginia Higher Education Policy Commission | |
West Virginia Council for Community & Technical College Education | ||
Wisconsin | Wisconsin Educational Approval Board | |
Wyoming | Wyoming Department of Education |
- College Resources
- Online/Distance Learning
- State Authorization and Complaint Resolution
- Student Complaint Information by State and Agency